SHIPPING details

*Due to COVID-19, some orders may be delayed once shipped out. We appreciate your patience.

Most of our pieces are made to order. Generally, please allow 7-10 business days (excluding weekends and holidays) to make your piece, plus shipping time for your location. Please be sure to check the product description for a more detailed timeline. Orders placed over the weekend and major holidays are fulfilled the next business day. You will receive another notification once your order has shipped.

 

CANADA

  • We offer complimentary standard shipping for orders within Canada.
  • All orders above $1,000 CAD in value will receive express shipment (1-3 business days) and may require signature upon delivery.

UNITED STATES
  • Welleree offers complimentary standard shipping for orders over $150 USD.
  • Orders under $150 USD will have a 10$ shipping fee added at checkout.
  • All orders above $1000 USD in value will receive express shipment (1-3 business days) and may require signature upon delivery.
Residents of the United States may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Welleree is not responsible for these charges if they are applied.

INTERNATIONAL
  • All international orders are shipped via Canada Post and are subject to a flat shipping rate of $50.
  • We ship to the U.K, Ireland, France, Italy, Spain, Germany, Sweden, Denmark, Norway, Belgium, Australia, New Zealand, Ukraine, Japan, Hong Kong, Taiwan, and Singapore. If you do not see your country listed, please contact us to see if delivery is possible to your location.
  • Returns or exchanges are not eligible for international orders.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Welleree is not responsible for these charges.

RETURN information

We accept returns for unworn and unused items within 30 days of receiving. We’ll request a standard $10 return fee, which will be deducted from the refunded total. Once we receive your returned item, we’ll determine if the piece is eligible for a full refund.

Please contact us at hello@welleree.com with your order number and name associated with the order for any returns or exchanges. Once received we will send you the necessary shipping information to mail back the item to Welleree.

Unfortunately we do not accept returns or exchanges on orders outside of Canada and the United States.